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Have questions about our platform? Need help with a project? We're here to help you succeed.

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Reach out to our team for any inquiries about our engineering marketplace platform.

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123 Engineering Plaza
Suite 400
San Francisco, CA 94102

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed

Quick Response Time

Average response: 2 hours
24/7 support available
Dedicated account managers

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Frequently Asked Questions

Quick answers to common questions

How do I get started as an engineer?

Simply create an account, complete your profile with your credentials and experience, and start browsing available projects or create service listings.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. All transactions are secured through our escrow system.

How does the escrow system work?

Clients deposit funds into escrow when accepting a proposal. Funds are released to the engineer upon project completion and client approval.

What if I need to cancel a project?

Both parties can request cancellation. Refund amounts depend on the project stage and terms agreed upon in the contract.

Do you verify all engineers?

Yes! Every engineer goes through our verification process including credential checks, portfolio reviews, and identity verification.